Frequently Asked Questions

• How long should my bed last me?

  This can change depending on what bed is in usage. Once you feel you are not getting the comfort from the bed you had 1 year ago it usually means it is time to change your bed frame or most often a new mattress as when a bed is giving you discomfort the main point of contact is the mattress. We can stand firm behind our great quality by using strong timber wood to strengthen our bed frames.

• How can I dispose of my old bed?

  We offer a service of removing your old bed. When the courier arrives with your bed frame you are able to exchange your old bed and mattress for your new one. This will obviously cost as it saves the customer a trip to the local Tip. This is not a legal obligation or requirement, meaning it is a service from our company.

• Do I have to buy a new base if I were to replace my old mattress?

  Our company always recommends buying both a base and mattress as we design the bed and mattress alongside each other to support and complement each other. The reason we recommend this is because the measurements of the new mattress may not be equal to the size of the new base. To make sure the base and mattress sit well the measurements need to be accurate and the same.

• Will a more expensive bed give me a better sleep?

  It is not certain that an expensive bed will give you more comfort as this is totally up to personal preference. A solid low price bed may not give you the comfort you want as it is depending on your preference. In most cases our customers buy a softer mattress which is more expensive due to the quality of the mattress and the extra fillings inside.

• How can I get my mattress to benefit me the most?

  Once a newly opened mattress is used it will be in optimum condition and you will need to settle your bodyweight and size into your new mattress. Over time the mattress will adapt to your bodyweight and shape to provide you a great night sleep. From time to time it is recommended to either turn your mattress around or flip it over depending on the type of mattress you have purchased to prolong its longevity.