At UK Beds Direct, customer satisfaction is our priority. Whether you’re looking for advice on choosing the perfect bed, interested in a bespoke design, or need assistance with an existing order, our team is here to help.

Customer Service

Phone: 0333 335 7476
Email: Ukbedsdirect97@gmail.com

For order updates, delivery enquiries, after-sales support, returns, or any issues relating to an existing order, please contact our Customer Service team directly. They have access to the information needed to assist you as quickly and efficiently as possible.

WhatsApp Enquiries

WhatsApp: +44 7551934500

Our WhatsApp team is available for:

• Bespoke and made-to-measure bed enquiries
• Custom design requests
• Product advice and recommendations
• Fabric, colour, and sizing guidance
• General sales enquiries before purchase

Please note that our WhatsApp team is dedicated to helping customers with product and bespoke order enquiries. They do not have direct access to order management, delivery schedules, or customer service systems. Whilst they can request updates on your behalf, they may not be able to resolve order-related issues directly.

For the quickest response regarding existing orders, deliveries, complaints, or after-sales support, we recommend contacting our Customer Service team on 0333 335 7476.

Business Hours

Monday – Sunday
9:00 AM – 5:00 PM

Send Us a Message

Alternatively, you can complete the contact form below and a member of our team will get back to you as soon as possible.

We aim to respond to all enquiries promptly and appreciate your patience during busy periods.

Thank you for choosing UK Beds Direct. We look forward to helping you create the perfect bedroom.